** San Benito Service - Customer Service Assistant - Part-Time

Other Jobs To Apply

<strong>Responsibilities<br><br></strong>Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.<br><br>As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.<br><br>Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.<br><br>Do you have a:<br><br>HEART FOR PEOPLE... commitment to serve as the face of H-E-B to all your customers?<br><br>HEAD FOR BUSINESS... recognition of what needs to be done before you're told?<br><br>PASSION FOR RESULTS... a desire to help get the job done, whatever it takes?<br><br>We are looking for:<br><br><ul><li> willingness to stay attentive to customers' needs</li><li> ability to work in a fast-paced environment<br><br></li></ul>What is the work?<br><br>Customer Service:<br><br><ul><li> Assists in unloading merchandise from baskets</li><li> Packages groceries; assists customers in transporting / unloading groceries to their vehicles</li><li> Assists customers in locating merchandise<br><br></li></ul>Stocking / Sanitation:<br><br><ul><li> Gathers baskets and picks up trash inside and outside Store</li><li> Maintains and stocks bag areas</li><li> Returns products to proper locations</li><li> Stocks and stages bags; stocks check stand supplies</li><li> Distributes Buddy bucks to registers, replaces anti-fatigue mats</li><li> Does Carts & Parts basket relocation and power-washing basket relocation for department setup</li><li> Performs red basket fill up / retrieval</li><li> Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety<br><br></li></ul>What is your background?<br><br><ul><li> Completion of Company Orientation and Basics of Safety training (upon hire)<br><br></li></ul>Do you have what it takes to be a fit as a Customer Service Assistant at H-E-B?<br><br><ul><li> Ability to work in a fast-paced environment</li><li> Ability to work with customers and stay attentive to their needs</li><li> Ability to maintain a high level of productivity and efficiency standards<br><br></li></ul>Can you...<br><br><ul><li> Function in a fast-paced, retail environment, in detailed and precise tasks</li><li> Work with Customers, staying attentive to their needs</li><li> Constantly* reach at waist, grasp</li><li> Frequently stand, walk</li><li> Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements</li><li> Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions</li><li> Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)**</li><li> While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day</li><li> It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.<br><br></li></ul>01-2019

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts