Remote Client Onboarding & Support Representative (Entry Level)

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100% Remote!! Please Note: We are currently only hiring U.S. residents who are legally authorized to work in the United States with a social security # (US Only). We are not hiring in New York and Massachusetts.

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Requirements
  • Harness excellent communication skills, including active listening and effective problem-solving
  • Embrace a learning mindset, readily adapting and adjusting to new situations
  • Thrive both independently and as part of a collaborative team
  • Exhibit a tenacious work ethic and an unwavering drive for success
Responsibilities
  • We are seeking vibrant individuals with a passion for assisting both existing and potential clients within our esteemed organization
  • As a valued team member, you will engage with multiple clients throughout the day, delivering unparalleled service and demonstrating in-depth product knowledge
Job description

Join Our Team - Work from Anywhere!

Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and work-from-home team, where you can earn an extraordinary income without compromising precious family moments. Embrace the freedom to choose your working hours, tailored to the needs of YOU and your loved ones.

We are seeking vibrant individuals with a passion for assisting both existing and potential clients within our esteemed organization. As a valued team member, you will engage with multiple clients throughout the day, delivering unparalleled service and demonstrating in-depth product knowledge.

Preferred Skills:

  • Harness excellent communication skills, including active listening and effective problem-solving.
  • Embrace a learning mindset, readily adapting and adjusting to new situations.
  • Thrive both independently and as part of a collaborative team.
  • Exhibit a tenacious work ethic and an unwavering drive for success.

What awaits you in this thrilling opportunity:

  • Experience the liberating flexibility of a personalized schedule, complemented by weekly pay.
  • Enjoy the convenience of a 100% remote position, eliminating commutes and offering a truly flexible lifestyle.
  • Participate in weekly training led by top industry leaders, expanding your knowledge and refining your skills.
  • Safeguard your future with comprehensive life insurance coverage and renewals.
  • Benefit from health insurance reimbursement, prioritizing your well-being.
  • Leverage industry-leading resources and cutting-edge technology to excel in your role.

Join us in prioritizing community wellness! As a result, all interviews will be conducted via Zoom video conferencing, ensuring the safety and comfort of all applicants.

Ignite your career today as a Virtual Insurance Specialist!

American Income Life is an international Company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.
AIL has served working families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.
Who We Are
American Income Life was founded with $25,000 of borrowed capital and has grown into a leading provider of supplemental life insurance to working families.
You can visit our timeline to learn more about the history of American Income Life.
American Income Life at a Glance
Headquartered in Waco, Texas
Life, accident, and supplemental health insurance
American Income Life Insurance Company has earned the A (Excellent) Financial Strength Rating from A.M. Best Company (as of 10/24).
Portable insurance coverage - if you move or change jobs, our insurance coverage stays with you
Individual, single parent, and family policies available
This rating refers only to the financial strength of the company and is not a recommendation of the specific policy provisions, rates, or practices of the insurance company. For the latest Best's Credit Rating, access
Our Parent Company
American Income Life is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), an S&P 500 Company that markets life and supplemental health insurance for middle-income families through its affiliate companies.

Education:no requirementsEmployment Type: FULL_TIME
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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