Govt. Housing - Operations Field Supervisor

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Position Summary


The Operations Field Supervisor, under the direction of the Operations Manager, is responsible for direct supervision and daily direction of staff employed by Sault Tribe Housing Authority Service Department by maintaining and/or repairing of residential and commercial structures over a seven- county service area to ensure that repair and restoring standards are being followed. The Operations Field Supervisor oversees the maintenance and operational aspects of housing facilities. They provide technical assistance to staff regarding existing facilities, conduct building inspections, and assist in developing departmental policies and procedures. The Operations Field Supervisor contributes to the development of long-term maintenance and modernization plans for housing sites, working closely with the Operations Manager and team to ensure the smooth functioning and upkeep of housing facilities.


Job Duties


The following include, but are not limited to essential functions of the position.

  • Schedule and supervise service workers in repairs, installation and maintenance of buildings.
  • Establish priorities for maintenance and operation schedules in order to maximize the use of personnel and materials.
  • Review and schedule work orders for sites and balance manpower on buildings and facilities.
  • Provide technical assistance to the staff that is related to existing facilities. Assist in building inspections and data collecting to determine necessary repairs and major improvements
  • Assist in developing departmental policies and procedures and ensures that staff adhere to them.
  • Oversee all personnel activities, directing, supervising, interviewing, hiring, training, performance, disciplinary action, personnel leave requests and approves daily work orders and timecards for payroll processing,
  • Oversee the ground maintenance; including lawncare, tree trimming, special projects, driveway safety and snow removal in the winter season on the sites. Reports any issues or concerns to the Construction Manager who will address those concerns with the Public Works Department staff.
  • Prepare a monthly report to the Operations Manager outlining activities throughout the month, routine and non-routine projects, vacant units, moisture remediation projects, issues or concerns and accomplishments by the team.
  • Coordinate and schedule vacant unit painting, flooring, repairs and cleaning to bring units on line for renting quickly and efficiently.
  • Work directly with the Warehouse Supervisor on bringing in new tools, equipment and materials to improve departmental efficiencies.
  • Provide several maintenance activities on site from work order and tasks received from residents, staff and management that will require the following functions;
    • Engage in a variety of maintenance repairs from plumbing, electrical, heating and other residential home maintenance functions.
    • Perform on-site inspections of various sites and ongoing housing projects.
    • Monitor work orders, assign tasks and approve daily work hours of staff.
    • Interact with and monitor quality of contractual work i.e.: vendors and subcontractors.
  • Required to complete all move-in and move-out inspections and appear in court when needed to verify charges to residents.
  • Assists the Operations Manager and team in the development of a 5 year and 10 year maintenance and modernization plan for the housing sites.
  • All other job-related duties as assigned

Knowledge Skills and Abilities


To perform the job successfully, an individual should demonstrate the following:

  • Knowledge of and ability to use word processing and spreadsheet and database software.
  • Must have excellent public relation/customer service skills
  • Must be able to establish and maintain effective communication with co-workers, subordinates, supervisors and the general public.
  • Must be able to communicate effectively both orally and in writing.
  • Must be able to handle multiple projects within certain time constraints dictated by weather conditions and work flows.
  • Must comply with OSHA CFR 1910.32 by ensuring that all personnel involved are using personal protective equipment identified in the hazard assessment.
  • Must be willing to be on call 24 hours a day, 7 days a week in order to respond to after-hours maintenance emergencies.
  • Must maintain strict confidentiality
  • Native American preferred

Minimum Qualifications


  • High School diploma or equivalent.
  • Minimum of 5 years of experience working in residential construction and/or residential maintenance.
  • Minimum of 3 years of supervisory experience.
  • Must have 3 years of experience managing maintenance crew.


Preferred Qualifications


  • Associates Degree in Construction/Office Administration
  • Knowledge of moisture remediation
  • Home Inspector Certification
  • Completed 40-hour OSHA Safety Training Certification Trainings

Certification(s) and/or Licenses Required


  • 40-hour OSHA Safety Training Certification Trainings will be required within one year of employment
  • Must have a valid driver’s license and be insurable by the Sault Tribe Insurance Department.
  • Must comply with annual driver’s license review and insurability standards with the Sault Tribe Insurance Department.
  • May be required to complete and pass pre-employment drug testing.


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position may be asked to lift 50 pounds maximum and frequent lifting/carrying up to 25 pounds. Physical factors include constant use of hearing, near vision; frequent standing, walking, sitting, carrying, use of midrange/far vision, driving, travel, typing, bending; occasional pushing/pulling, stooping, kneeling, manual handling, use of smell, depth perception, color/field of vision. Working conditions include frequent exposure to weather, extreme heat/cold, wet/humidity, noise and occasional exposure to air quality. Potential hazards include constant client contact, computer use; frequent equipment use and occasional exposure to insecticides/pesticides.


Equal Opportunity Employer


STHA is an equal opportunity employer and welcomes candidates from diverse backgrounds to apply. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or any other protected status. We believe that all persons are entitled to equal opportunity. Equal employment is extended to all persons in all aspect of the employer-team-member relationship.


Preference


In accordance with the Indian Reorganization Act of 1934 Title 25, USC 472 and other applicable laws, the Sault Tribe Housing Authority's hiring process will be:


1. Sault Tribe Member

2. Other Native American

3. Sault Tribe Member Spouse/Dependent

4. Other (non-Native)






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