Work From Home Jobs Call Center Sales ($16 – $34 / hour)

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• *Job Summary**• *Position:** Call Center Sales – Work From Home• *Company:** American Express• *Job Type:** Part-Time• *Salary:** $16 – $34 per hour• *Working Hours:** Flexible schedule• *Location:** Remote• *Benefits:** Health, Dental, Paid Training, Paid Vacations• *Description**American Express is seeking motivated individuals to join our dynamic call center sales team. As a Call Center Sales Representative, you will play a crucial role in our customer experience by delivering high-quality service and sales solutions to current and prospective American Express customers. With a flexible schedule, this part-time role allows you to balance work and life commitments effectively while making a significant impact from the comfort of your home.Your primary responsibility will be to engage with customers and provide them with excellent service. You will listen to the customers’ needs, offer solutions that are tailored to their requirements, and close sales to meet or exceed targets. We provide in-depth training to ensure that you feel confident and capable of reaching your full potential.Working with American Express offers a chance to grow your career, with opportunities for advancement and professional development. You will be part of a supportive team that recognizes and rewards hard work.• *Requirements**– High school diploma or equivalent.– Minimum 1 year of sales or customer service experience.– Strong communication and interpersonal skills.– Ability to work independently and as part of a team.– Proficient computer skills and the ability to navigate multiple software applications.– A reliable high-speed internet connection and a quiet, dedicated workspace.– Flexibility in availability to accommodate varied shift assignments.• *Responsibilities**– Handle inbound and outbound sales calls with professionalism and enthusiasm.– Identify customer needs and match them with appropriate products or services.– Effectively communicate product benefits and features to influence customer purchase decisions.– Meet or exceed individual and team sales targets.– Record customer interactions and sales outcomes accurately in our CRM system.– Continuously improve through feedback and training sessions.– Stay updated with company products, services, and promotions to provide customers with accurate information.• *Benefits**– Comprehensive health and dental insurance plans.– Paid training to equip you with the tools you need to succeed.– Generous paid vacation and holiday time.– Performance-based bonuses and incentives.– Access to professional development programs.– Employee discounts on American Express products and services.• *Educational Qualifications**– High school diploma or equivalent is required.– A college degree in business, marketing, or a related field is a plus but not mandatory.• *Experience**– A minimum of one year of experience in sales or a customer service environment is required.– Previous experience in a call center setting is highly desirable.• *Company Overview**American Express is a global financial services corporation, known for its unrivaled commitment to customer service and innovation. With a legacy of over 170 years, American Express continues to set the standard in delivering world-class service to its clients and customers. Our diverse range of products and services are designed to meet the financial needs of individuals and businesses worldwide. Joining American Express means becoming part of a prestigious organization that values its employees as much as its customers. We strive to create a supportive, inclusive, and dynamic workplace where every team member can thrive. If you are passionate about helping people and driving results, we invite you to be part of our future.Apply Job! 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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