Virtual Reservation Agent | Travel - Remote

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Job Title: Virtual Reservation Agent | Travel - RemoteAbout Destination Knot: At Destination Knot, we design unforgettable travel experiences tailored to each client's preferences. From luxurious resort stays and tropical getaways to cruises and custom itineraries, our mission is to make the planning process easy and enjoyable. Our team is passionate about delivering high-touch service with expert guidance and reliable support at every step.Position Overview: We are seeking a detail-oriented and customer-focused Virtual Reservation Agent to join our remote team. In this role, you will assist clients with booking travel arrangements including accommodations, cruises, and vacation packages. This is a great opportunity for individuals who love travel, enjoy helping others, and are comfortable working in a virtual environment.Key Responsibilities:Assist clients with booking hotel stays, resorts, cruises, and other travel servicesRespond to travel inquiries via email, phone, or chat in a professional and timely mannerGather client preferences to offer customized travel optionsAccurately input reservation details and maintain up-to-date client recordsManage booking changes, updates, and special requests with attention to detailStay informed on current travel trends, promotions, and destination guidelinesProvide outstanding service throughout the planning and post-booking processQualifications:Prior experience in travel, hospitality, or customer service is preferredStrong written and verbal communication skillsOrganized, tech-savvy, and comfortable using online platforms and booking toolsAbility to manage multiple requests and prioritize effectivelySelf-motivated and reliable with a positive attitudeMust be 18 years or older with access to a personal computer and reliable internet connectionPassion for travel and delivering exceptional client experiencesWhat We Offer:Fully remote work environment with flexible hoursOngoing travel industry training and developmentAccess to preferred booking platforms and supplier resourcesIncentive-based earning opportunitiesTravel perks and exclusive supplier discountsA supportive team culture with room to growWork Environment: This is a work-from-home position that offers flexibility, autonomy, and the opportunity to be part of a passionate, people-focused travel team.$35,000 - $70,000 a year

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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