Job highlights
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Qualifications Work Authorization: Must be a U.S. citizen or authorized to work in the U.S. without current or future sponsorship Authorization: U.S. citizenship or current authorization to work in the U.S Work Arrangement: Flexibility to work from a regional location with occasional on-site requirements Experience: Proven expertise in managing high-value, complex contracts and supplier relationships Strong knowledge of strategic sourcing, supplier negotiations, and category management Ability to handle 10-15 concurrent efforts, including agreements, SOW negotiations, and supplier management Familiarity with technology procurement requirements such as IP, data security, liability, and SLAs Excellent communication and analytical skills to evaluate opportunities and risks effectively Responsibilities The Technology SCM Category Manager supports the Supply Chain Management Infrastructure & Services Team, specifically collaborating with the Technology Infrastructure & Services Group This role involves managing high-value and complex contracts, negotiating master agreements, developing supplier relationships, and educating stakeholders on SCM processes Serve as a trusted advisor managing a portfolio of technology suppliers Lead strategic sourcing initiatives, negotiate master agreements, and draft statements of work (SOW) Mitigate risks and maximize supplier value to achieve business objectives Communicate supplier performance and address concerns that may impact partnerships Stakeholder Collaboration Advise technology teams and stakeholders on supplier agreements, including risk mitigation and contract elements Educate internal customers on supply chain processes and best practices to align around key positions (e.g., IP, data security, liability, SLAs) Foster a thorough understanding of business requirements through collaboration with stakeholders Strategic Initiatives Encourage competitive supplier evaluation through the RFP process to support leadership decision-making Identify procurement opportunities using data analysis, market trends, and emerging business models Implement and refine negotiation strategies for various technology categories and supplier agreements Manage ongoing demand planning for assigned agreements and renewals Support multiple technical categories across diverse programs and business areas Organize and oversee supplier communications and strategic sourcing events Perform other job-related tasks as directed by leadership Guidance on in-office presence will be provided by the department with reasonable notice Job description
At Southwest Airlines, our People are our greatest asset. We strive to create a stable work environment with equal opportunities for learning, growth, and innovation. Our goal is to foster creativity, improve operational effectiveness, and ensure all Employees are treated with the same concern, respect, and care that we extend to our Customers.
We’re looking for dynamic and skilled individuals to join our Technology Supply Chain Management (SCM) Team. If you are passionate about supply chain operations, strategic sourcing, and building valuable supplier relationships, this role could be the next exciting step in your career.
Position: Technology SCM Category Manager
Job Type: Full-time
Location: Regional (U.S. states excluding Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming)
Work Arrangement: Hybrid (on-site and remote as per business needs)
Work Authorization: Must be a U.S. citizen or authorized to work in the U.S. without current or future sponsorship
Role Summary
The Technology SCM Category Manager supports the Supply Chain Management Infrastructure & Services Team, specifically collaborating with the Technology Infrastructure & Services Group. This includes areas such as Network Engineering, Infrastructure Engineering, Field Services, and Quality Management Office (QMO). This role involves managing high-value and complex contracts, negotiating master agreements, developing supplier relationships, and educating stakeholders on SCM processes.
Key Responsibilities
Supplier & Contract Management
Serve as a trusted advisor managing a portfolio of technology suppliers.
Lead strategic sourcing initiatives, negotiate master agreements, and draft statements of work (SOW).
Mitigate risks and maximize supplier value to achieve business objectives.
Communicate supplier performance and address concerns that may impact partnerships.
Stakeholder Collaboration
Advise technology teams and stakeholders on supplier agreements, including risk mitigation and contract elements.
Educate internal customers on supply chain processes and best practices to align around key positions (e.g., IP, data security, liability, SLAs).
Foster a thorough understanding of business requirements through collaboration with stakeholders.
Strategic Initiatives
Encourage competitive supplier evaluation through the RFP process to support leadership decision-making.
Identify procurement opportunities using data analysis, market trends, and emerging business models.
Implement and refine negotiation strategies for various technology categories and supplier agreements.
Operational Excellence
Manage ongoing demand planning for assigned agreements and renewals.
Support multiple technical categories across diverse programs and business areas.
Organize and oversee supplier communications and strategic sourcing events.
Additional Duties
Perform other job-related tasks as directed by leadership.
Qualifications
Required:
Authorization: U.S. citizenship or current authorization to work in the U.S.
Work Arrangement: Flexibility to work from a regional location with occasional on-site requirements.
Experience: Proven expertise in managing high-value, complex contracts and supplier relationships.
Preferred Skills & Experience:
Strong knowledge of strategic sourcing, supplier negotiations, and category management.
Ability to handle 10-15 concurrent efforts, including agreements, SOW negotiations, and supplier management.
Familiarity with technology procurement requirements such as IP, data security, liability, and SLAs.
Excellent communication and analytical skills to evaluate opportunities and risks effectively.
Why Southwest Airlines?
Equal Opportunity Employer: We value diversity and inclusion, reflecting the communities we serve.
Professional Growth: Opportunities for continuous learning and personal development.
People-Centric Culture: A collaborative, innovative workplace where creativity is encouraged.
Additional Details
This is a regional position, and Employees must work in the region they support.
Guidance on in-office presence will be provided by the department with reasonable notice.
Certain U.S. states/localities are ineligible for regular off-site work: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
