Associate / Seasonal and Floor Covering

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At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.<br><br>We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.<br><br>You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.<br><br>So, if you’re looking to do what you love, we could be a perfect match.<br><br>By joining the RONA family, you’ll enjoy many benefits, such as:<br><br><ul><li>An inclusive and safe working environment</li><li>Promotion of work-life balance</li><li>Exclusive employee discounts</li><li>Benefits: insurance (certain conditions apply), annual salary review, etc.</li><li>Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services</li><li>Opportunities for advancement within the company</li><li>An employer that’s involved in the community</li><li>Teamwork and ongoing training</li><li>A comprehensive training program for all new hires</li><li>A student incentive program</li><li>And much more!<br><br></li></ul>Become the expert our customers need to make their projects a reality! Thanks to your expertise and passion, you'll turn every interaction into a memorable experience, while developing your skills in a dynamic environment.<br><br><strong>Your role:<br><br></strong><ul><li>Greet customers warmly and ensure an excellent customer experience</li><li>Assess customer needs and provide well informed and specialized advice about products</li><li>Present merchandise (including through demos), emphasize item features, and recommend complementary items</li><li>Contribute to the merchandising of products in your department (e.g., displays, visual presentation, labelling, signage)</li><li>Stay informed of new products and their technical applications</li><li>Contribute to the achievement of sales targets</li><li>Stay informed of promotions and flyers</li><li>Work in accordance with the store’s policies and procedures on loss prevention and health and safety</li><li>Other related tasks to ensure the store runs smoothly<br><br></li></ul><strong>What we're looking for:<br><br></strong><ul><li>Experience in a similar sales role</li><li>Excellent customer service skills</li><li>Strong analytical skills<br><br></li></ul>If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.<br><br>RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...