Restaurant & Operations Manager

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Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The Restaurant / Entertainment Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem-solving in real time.<br><br>Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In the General Manager’s absence, they’re the ones who hold down the fort, assuming responsibility for all center and floor management, from entertainment to Food & Beverage to the property and its equipment as a whole . Amid all t heir day-to-day, our Restaurant / Entertainment Managers maintain an unwavering commitment to guest satisfaction and a dedication to developing the team’s hourly staff. If you’ve ever thought of becoming a General Manager at one of o ur centers, then the Restaurant / Entertainment Manager is a great place to start.<br><br><strong> ESSENTIAL DUTIES: </strong> <strong> Get a glimpse of all you’ll experience as a Restaurant/Hospitality Manager           <br><br></strong><strong> MAKE GUESTS PRIORITY #1 <br><br></strong><ul><li> Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints <br><br></li></ul><strong> NEVER STOP IMPROVING <br><br></strong><ul><li> Continually hone our operational execution; schedule staffing levels to meet your center’s needs and maximize the guest experience <br><br></li></ul><strong> TAKE EVERY OPPORTUNITY <br><br></strong><ul><li> Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.) <br><br></li></ul><strong> PARTNER WITH LEAGUES <br><br></strong><ul><li> Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues <br><br></li></ul><strong> ASSEMBLE AN ALL-STAR TEAM <br><br></strong><ul><li> Recruit, hire, train, and schedule a talented team of hourly center staff <br><br></li></ul><strong>Show Off Those Management Skills<br><br></strong><ul><li> Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity; delegate, delegate, delegate... <br><br></li></ul><strong> DRIVE FOOD & BEVERAGE SALES <br><br></strong><ul><li> Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture . <br><br></li></ul><strong> REMAIN FLEXIBLE <br><br></strong><ul><li> An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center. <br><br></li></ul><strong>Who You Are<br><br></strong>As committed member of our team, you’re ready to fill in for your center’s General Manager as needed. Your guest service sensibility is as strong as your interpersonal and communication skills. You’re flexible enough to support the center through extended workdays, in addition to being able to work nights, weekends, and holidays. What’s more, you’re a dedicated team player who’s great at developing the talents of your team, and you’re looking to ultimately take the next step towards becoming a General Manager.<br><br><strong> DESIRED SKILLS: </strong> <strong> Check out the desired skills below and see if you have what it takes to join our world-class team <br><br></strong><ul><li> 2+ Years of Management Experience in kitchen, bar, restaurant, and food service operations </li><li> Bachelor’s Degree </li><li> The ability to supervise center operations staff </li><li> Strong Team Player </li><li> Exceptional “People Developer” </li><li> Customer Service Pro </li><li> Knowledge of POS register systems <br><br></li></ul><strong> WORK ENVIRONMENT/ PHYSICAL DEMANDS </strong> :<br><br><ul><li> Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance .    <br><br></li></ul><strong>Who We Are<br><br></strong>Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .<br><br>The pay rate for this position is $25.00 to $30.00.<br><br>Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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