Flight Attendant

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About the position

Responsibilities

  • Practice safety conscious behaviors in all operational processes and procedures
  • Provide exceptional customer service
  • Work both independently and as part of a team to accomplish work tasks
  • Manage unexpected changes in a time-sensitive and stressful environment
  • Answer questions and assist customers when necessary, particularly those with unique needs and circumstances
  • Demonstrate the use of safety and emergency equipment and ensure safety requirements are met
  • Administer and coordinate emergency procedures or provide emergency care (e.g., performing CPR and basic first aid) when needed
  • Respond to and provide clear and accurate directions (verbally and/or non-verbally) to customers in the event of an emergency
  • Make decisions that address issues keeping in line with Delta policies, procedures, and core values
  • Prepare, serve, and sell beverages (including alcohol) and meals
  • Assist customers in lifting and stowing luggage into overhead bins
  • Actively seek to ensure the safety and comfort of customers if an aircraft experiences delays or hits turbulence
  • Regularly make public address and safety announcements in compliance with company and federal standards
  • Must be capable of performing duties in changing environments, including the physiological effects at altitude

Requirements

  • Eligibility to work in the U.S.
  • Be at least 21 years of age at time of application
  • Have a high school diploma or GED
  • Ability to speak, read, write, and understand English fluently
  • Ability to acquire and keep current a passport and travel documents to freely enter and exit places where Delta flies
  • Complete a pre-employment Department of Transportation (DOT) drug test, and comprehensive background check
  • Ability to sit in an assigned jump seat with seatbelt and shoulder harness fastened
  • Ability to open emergency exits and close aircraft doors weighing up to 60 pounds
  • Demonstrates that privacy is a priority when handling personal data
  • Embraces a diverse set of people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority
  • Ability to work flexible hours, including nights, weekends, holidays, and extended hours when needed
  • Ability to work in a physically demanding role which requires frequent standing, walking, bending, stooping, pushing, pulling, reaching, and lifting

Nice-to-haves

  • 1 or more years of experience in jobs with responsibilities similar to those of a flight attendant
  • Completion of a degree beyond high school or GED preferred

Benefits

  • Competitive salary, industry-leading profit sharing program, and performance incentives
  • 401(k) with generous company contributions up to 9%
  • New hires are eligible for up to 2-weeks of vacation
  • In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
  • 10 paid holidays per calendar year
  • Birthing parents are eligible for 12-weeks of paid maternity/parental leave
  • Non-birthing parents are eligible for 2-weeks of paid parental leave
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health
  • Domestic and International space-available flight privileges for employees and eligible family members
  • Career development programs to achieve your long-term career goals
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability
  • Business Resource Groups created to connect employees with common interests
  • Recognition rewards and awards through the platform Unstoppable Together
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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