Are you a Registered Nurse (RN) who is passionate about providing patient-centered care beyond the walls of a traditional hospital or clinic? Do you want the flexibility of working remotely while still making a meaningful difference in the lives of patients and their families? UnitedHealth Group Inc. is seeking a Part-Time Remote Call Center Nurse (RN) to deliver high-quality telephonic support, guidance, and triage services to patients nationwide.
This is an excellent opportunity to combine your clinical expertise with the convenience of work-from-home flexibility, while enjoying competitive hourly pay, growth opportunities, and unique lifestyle perks inspired by the SoHo community.
About the Role
As a Remote Call Center Nurse RN, you will serve as the first point of contact for patients seeking medical advice, triage, and support. Your role will focus on assessing patient needs, providing evidence-based guidance, and coordinating care plans. You will also support patients in navigating the healthcare system, understanding treatment options, and following through with care recommendations.
This is a part-time, remote position, making it ideal for experienced nurses looking for flexibility without compromising on impact or professional growth.
Key Responsibilities
Provide telephonic nursing assessments and care coordination for patients across diverse demographics.
Triage incoming calls, identify urgent needs, and escalate appropriately to physicians or emergency services.
Offer health education, self-care recommendations, and guidance on treatment adherence.
Collaborate with care management teams, physicians, and specialists to ensure comprehensive patient support.
Document all patient interactions in compliance with UnitedHealth Group’s standards and HIPAA regulations.
Use evidence-based nursing protocols and clinical judgment to make safe and effective care decisions.
Demonstrate empathy, patience, and professionalism in all patient communications.
Qualifications & Requirements
Required:
Active, unrestricted Registered Nurse (RN) license in the United States.
Minimum of 2 years of clinical experience in hospital, acute care, ER, or telehealth settings.
Excellent communication, critical thinking, and decision-making skills.
Strong technical skills with ability to work with call center systems, EHR platforms, and digital communication tools.
Reliable internet connection and quiet home office environment.
Preferred:
BSN or advanced nursing degree.
Prior experience in telehealth, case management, or call center nursing.
Bilingual (Spanish/English) skills are a plus.
Compensation & Benefits
We believe in recognizing the value of nursing expertise with a competitive and rewarding package:
Hourly Pay: $38 – $52 per hour (based on experience and state licensure).
Performance Incentives: Additional pay for weekend or evening shifts.
Work Flexibility: Part-time scheduling with opportunities for extra shifts.
Health Benefits: Comprehensive medical, dental, and vision coverage (for eligible employees).
Retirement Savings Plan: 401(k) with employer match.
Paid Training: Full training provided with ongoing education opportunities.
Career Advancement: Clear pathways to full-time, supervisory, or case management roles.
SoHo Lifestyle Benefits:
Access to optional SoHo coworking hubs for collaboration and networking.
Exclusive discounts on wellness, fitness, and dining programs in the SoHo area.
Invitations to professional workshops, cultural events, and networking mixers.
Work-life balance initiatives to ensure nurses stay refreshed, engaged, and motivated.
Why Join UnitedHealth Group?
UnitedHealth Group is one of the largest and most respected healthcare organizations in the nation. By joining our team, you’ll have the opportunity to:
Make a direct impact by supporting patients in real time.
Enjoy the flexibility of remote work while maintaining clinical relevance.
Access robust training and continuing education resources.
Collaborate with healthcare leaders dedicated to innovation and patient-first care.
Benefit from inclusive company culture where your voice and expertise matter.
Growth & Career Path
This role isn’t just part-time work—it’s a pathway to long-term career growth. Successful RNs in this program often advance to:
Nurse Case Manager
Clinical Team Lead
Telehealth Supervisor
Population Health Nurse
Your career development is supported through mentorship, continuing education programs, and leadership training offered by UnitedHealth Group.
Employee Testimonial
“Transitioning into a remote nursing role with UnitedHealth Group was life-changing. I can still use my clinical skills daily, but I also get the flexibility to manage my schedule. The SoHo networking and wellness benefits are a great bonus, making me feel connected both professionally and personally.” – Current Call Center RN
Work Environment
Location: Remote (with access to SoHo networking and coworking perks).
Schedule: Part-time with flexible hours, including evenings and weekends.
Technology Provided: Secure systems, EHR tools, and call management software.
Support: 24/7 clinical resources, leadership support, and peer collaboration.
✅ How to Apply
If you are a compassionate and skilled Registered Nurse seeking a flexible, remote opportunity, this role with UnitedHealth Group Inc. may be the perfect fit for you.
Apply today to join a team where you can earn $38–$52 per hour, enjoy part-time flexibility, and take advantage of exclusive SoHo lifestyle benefits—all while making a lasting difference in the lives of patients nationwide.
