Admin/Compensation Assistant - Crime Victim and Survivor Services Division

Other Jobs To Apply

Initial Posting Date:

07/17/2026

Application Deadline:

08/02/2026

Agency:

Department of Justice

Salary Range:

$3,515 - $4,738

Position Type:

Employee

Position Title:

Admin/Compensation Assistant - Crime Victim and Survivor Services Division

Job Description:

The Oregon Department of Justice (DOJ) – Crime Victims and Survivor Services Division (CVSSD) is seeking a customer service focus individual to join our team as an Admin/Compensation Assistant (Office Specialist 2) in the Compensation Section.

The Compensation Section administers the Crime Victims’ Compensation (CVC) program and processes over 7,000 new claims each year. The mission of CVC is to ease the financial impact of violent crime on victims, survivors, and their families. CVSSD pays over $8 million each biennium for expenses associated with victimization including lost wages, counseling, funerals, medical bills, sexual assault forensic medical exams and child abuse medical assessments.

In this role, you will provide a wide variety of reception and clerical support functions to the Compensation Section of the Crime Victim and Survivor Services Division to support the work of the division.

DUTIES AND RESPONSIBILITIES (in part)

  • Crime Victim Compensation (CVC) Work

    • Check E-Courts for all CVC applications that are received, and if there is a case found update the information into the Claims Management System (CMS).

    • Follow up on pre-determined claims to ensure law enforcement and medical assessment reports have been received and if they are missing send another request.

    • Follow up on bills that have been received to ensure any information that was requested (explanation of benefits and chart notes) has been received and if information is still missing, send another request.

    • Enter Sexual Assault Victims’ Emergency (SAVE) applications.

    • Respond to phone calls inquiring about the CVC program. Provide support to Compensation Section by updating data in CMS as needed.

    • Support public in using the CVC portal: troubleshooting application and document submission, assisting with claims through the portal, granting and denying access according to written policy. This directly impacts CVC claimants, advocates and providers and the CVC Section colleagues.

  • Administrative support to the CVSSD Director and management team, including: scheduling, coordinating special travel arrangements as requested, reimbursement processing for external partners at training events, and charitable drive support for the division.

  • Support CVSSD external partner meetings with scheduling, communications, and minutes.

  • Provides backup for receptionist to process and save mail to Alfresco.

  • Provide back up to CVC Application entry.

  • Other duties as assigned.

REQUIRED ATTRIBUTES AND SPECIAL REQUIREMENTS

Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills, and abilities that you demonstrate, using an intentional equity lens.

In order to be considered for this position, you must meet ALL the following minimum qualifications:

  • Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

  • An associate degree in any field; OR

  • An equivalent combination of education and experience.

DESIRED SKILLS AND ATTRIBUTES

  • Strong customer service background.

  • Evidence of self-motivation, attention to detail, ability to prioritize a complex workflow, and the ability to manage competing deadlines without prompts.

  • Ability to maintain confidentiality.

  • Proficient in professional written and verbal communication skills at all levels of agency and public.

  • Experience with minute taking.

  • Proficient in computer use, including databases and Microsoft Suite.

  • Knowledge of basic victimization reactions.

  • English/Spanish bilingual is a plus!

WHAT’S IN IT FOR YOU

  • Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package.

  • Permanent, full-time employment in Salem, Oregon.

  • A workplace where individual contribution matters and is recognized; and where creativity and accomplishment are rewarded.

  • Opportunity to expand your government auditing and data analysis skills.

  • Excellent medical, dental, and vision benefits.

  • Pension and retirement programs.

  • Endless peer and management support, and representation by the Service Employees International Union (SEIU).

For more information about our benefits, you can learn here.

APPLICATION PROCESS

Candidates from diverse backgrounds are encouraged to apply. The Department of Justice is an equal opportunity employer, does not discriminate based on race, color, national origin, ethnicity, veteran, gender, sexual orientation, religion, age or disability, and is committed to workplace diversity.

  • Click "Apply" and complete the online application and all supplemental questions.

  • Attach your resume.

  • Attach your cover letter (1-2 pages), specifically addressing how you meet the qualifications for this position.

ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop your resume and cover letter into Workday when prompted to upload. If you are concerned that one or both required documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.

CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job). ​

For additional information regarding working for the Department of Justice and application assistance, click HERE.

Oregon Department of Justice
1162 Court St NE
Salem OR, 97301
DOJ.recruitment@doj.oregon.gov
Phone: (503) 947-4328
Fax: (503) 373-0367

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...