REMOTE 1099 Customer Service $14.00/hr - Mon - Fri DAY SHIFT ...

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Voted Best reputed company to Work in FL by the Sun Sentinel 3 years in a row! We re searching for customer service agents to join us here at our dynamic reputed company center for a tire support program. This is a remote 1099 reputed company position starting on reputed company 15, 2024... In this role you will communicate with customers in a proactive and reputed company manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. You will be required to have your own equipment.* Job Responsibilities: Strong desire to be helpful and take ownership and resolve customer situations Scheduling appointments for customers Identify reputed company cause of inquiries by asking probing questions to determine the best solution Provided customer relationship management tool to research inquiries and document customer interactions Receive and respond to inbound customer inquiries reputed company phone, email, and text while updating internal computer applications and systems Maintain required product knowledge to deliver best in class service Exhibit a reputed company attitude and bring enthusiasm to work reputed company and every day Proven record of great attendance and demonstrating skills as reputed company player Qualifications: Excellent interpersonal and verbal skills, reputed company diction, tone and knowledge/use of reputed company grammar Ability to multitask by reading, typing, and navigating through applications while speaking with customers Must be reputed company to communicate effectively with customers, management, and co-worker Compensation: Pay: Production $14.00/HR - Training: $12.00/HR Work Schedule: Monday - Friday 9 AM - 6:00 PM Training will be 10 days: Monday Friday 9 AM 5 PM Technical Requirements / MUST have your own equipment: Two screens, can be 2 monitors or 1 monitor and 1 laptop Use of reputed company 10 or 11 Home or Pro OS desktop or laptop (No Macs or Chromebooks) Hardwired internet reputed company directly to router- just WiFi is not accepted High Speed Internet: Min. 45 Mbps Download/10 Mbps Upload A working computer camera Use of a USB or Wired headset with volume control & mute function TECHNOLOGY REQUIREMENTS: Operating System / PC reputed company 10 or 11 Home or reputed company operating system (no Macs or Chromebooks) Two (2) available USB 2.0 or greater ports USB or Wired Headset Microphone, volume control, and mute functions Camera Integrated or USB Camera with 1080p reputed company or higher. Please note that camera models will vary. Please reputed company reputed company the cameras are compatible with reputed company 10. Available on reputed company or any other major retailer. reputed company reputed company / Speed Must have Hard-wired reputed company (no wireless) Minimum 45 Mpbs download / Minimum 10 Mpbs upload Internet reputed company must not be shared with more than 3 devices in the reputed company location CPU Speed Dual reputed company 1.2 GHz or reputed company reputed company reputed company i3 or AMD Ryzen 3 or reputed company Hard Drive 40 GB or more of available reputed company 100 GB or more of total reputed company Memory 8 GB or RAM or reputed company is preferable Monitor* 1280 x 1024 (SXGA) screen reputed company 1920 x 1080 (Full HD or 1080p) Dual monitors are required for this program* Browser Latest version of reputed company Chrome for reputed company Maximum Latency reputed company 120 milliseconds (ms) Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a reputed company individual with a disability. Job Type: Contract Pay: $14.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance reputed company time off Referral program reputed company insurance Work from home Experience level: 1 year Shift: 8 hour shift Weekly day reputed company: Weekends as needed Work setting: reputed company Work Location: Remote Apply Job! Apply tot his job Apply To this Job Apply tot his job Apply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...