Postal Operation Manager

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<p><strong>Job Title:</strong> Postal Operations Manager</p><p><strong> Location:</strong> Cook County, IL</p><p><strong>Job Type:</strong> Full Time<br></p>Why Join Us?<ul><li>Family-oriented company with employee-first values</li><li>Strong culture of respect, teamwork, and integrity</li><li>Career growth opportunities with advancement potential</li><li>Competitive compensation and affordable benefits</li><li>Rewarding work environment where effort is recognized</li></ul>Position Overview<p>The Postal Operations Manager will oversee all aspects of mailing operations to ensure accuracy, efficiency, and compliance with USPS standards. This role requires a strong leader who can manage staff, maintain quality standards, and identify opportunities to streamline processes while controlling costs.</p>Key Responsibilities<ul><li>Supervise and manage the daily activities of the postal department, including mail sorting, presorting, and preparation.</li><li>Ensure compliance with USPS regulations, postal software requirements, and industry best practices.</li><li>Monitor postal rate changes and implement cost-effective strategies for postage savings.</li><li>Review and validate mailing data files, postage statements, and mail documentation for accuracy.</li><li>Serve as the liaison with USPS representatives, coordinating verifications, inspections, and acceptance processes.</li><li>Collaborate with production, customer service, and logistics teams to align mailing schedules with print jobs.</li><li>Oversee staff scheduling, training, and performance management.</li><li>Maintain and troubleshoot postal equipment to ensure optimal performance.</li><li>Analyze departmental metrics and prepare reports to track productivity, postage usage, and budget adherence.</li><li>Implement process improvements and automation initiatives to increase efficiency and reduce errors.</li><li>Support special projects, large-volume campaigns, and time-sensitive mailing requirements.</li></ul>Qualifications<ul><li>Minimum 5 years of postal operations or related industry experience</li><li>Strong understanding of USPS rules, regulations, and mail preparation standards</li><li>Printing or direct mail industry experience preferred</li><li>Excellent organizational and problem-solving skills</li><li>Strong math, computer, and data analysis abilities</li><li>Proven leadership and team management skills</li><li>High school diploma or GED required; further education is a plus</li></ul>Desired Attributes<ul><li>Positive, team-oriented attitude</li><li>Strong work ethic with attention to detail</li><li>Effective communicator with a customer-first mindset</li><li>Ability to thrive in a fast-paced, deadline-driven environment</li></ul>

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