Data Entry Assistant / Typing - Remote

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This a Full Remote job, the offer is available from: United States, Vatican City, Virginia (USA)

This is a Work From Home Teleworking position. You must be able to come into the office for approximately 4 - 6 weeks of training and occasionally for additional meetings and various contract requirements.

You must live within a 90 miles commuting radius of the work site.

Case Processing Support:

Logging in petitions; creating and labeling case folders

Researching cases

Preparing and entering associated data in systems

Maintaining the integrity of the files within process units and file storage

Scanning documents and associating them to electronic case files

Putting case files in document order

Identifying, reporting and obtaining missing documents for cases

Mail Room Support:

Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases

Operating letter insertion and postage equipment

Identifying and sorting mail, petitions and files

Delivering routing sheets/file requests to the appropriate units

Requesting/receiving files from other units and delivering them to the appropriate units

Logging and delivering messages; logging petitions

Weighing, labeling; pulling and packing out-going case files

Communications Support:

Logging and delivering messages; logging petitions

Inputting call questions and/or email responses into tracking system; documenting every call/email

Escalating calls to supervisors as required by procedures

Resolving caller questions promptly and efficiently

Communicating answers clearly and correctly from scripted call response plan

Referencing answers from a computer while also rapidly typing notes into a system

Intermediate Computer Skills:

Good interpersonal and professional communication skills

Good attention to detail while working in a fast-paced environment

Capable of working in a multi-task environment with rapidly changing priorities

Very good command of the English Language; Spanish is a plus

Demonstrate a professional work ethic

Ability to pass a typing test of at least 40 WPM with no errors

Individuals will be required to complete a background security investigation prior to beginning employment.

Qualifications

Minimum Qualifications:

One (1) to two (2) years of relevant administrative experience preferred

Ability to pass a typing test of at least 35-40 WPM with no errors

Experience in an office/clerical environment is desired

Intermediate computer skills utilizing multiple monitors and active sessions

Basic use of MS Office including Excel, Word and Email

Good Interpersonal and Professional Communication Skills

Good attention to detail while working in a fast-paced environment

Capable of working in a multi-task environment with rapidly changing priorities

Very good command of the English Language; Spanish is a plus

Demonstrate a professional work ethic

Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

This offer from "Recruit Monitor" has been enriched by Jobgether.com and got a 0% flex score.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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