Customer Service Agent-Remote-MN Residents Only

Other Jobs To Apply

No other job posts for this day.

Check out this new opportunity! Doherty Staffing Solutions is currently partnering with a Healthcare organization. We are seeking candidates for work from home Customer Service Agent roles. The Schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information! What a Customer Service Agent will do:
  • Make outbound calls to individuals to encourage the return of their health screening kits
  • Represent the company with professionalism, empathy, and clarity in all communications
  • Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations
  • Utilize the company’s CRM system and softphone application to manage call activity and record information accurately
  • Troubleshoot basic technical issues independently
  • Maintain a quiet, private, and distraction-free work environment to protect patient privacy
  • Adhere strictly to work schedules and start each shift on time
What you need to be a Customer Service Agent:
  • Proven digital literacy and ability to work independently with computer software and systems
  • Strong attention to punctuality and reliability
  • Ability to maintain confidentiality and meet HIPAA compliance standards
  • Excellent communication and interpersonal skills, with a professional and empathetic demeanor
  • Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise)
  • Reliable internet connection and computer equipment suitable for remote work
  • Commitment to upholding patient privacy and ensuring a positive patient experience
What are you waiting for? Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121. #DohertyStaffingPosition Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at
Company Description
For over 40 years, Doherty has offered customized workforce solutions and talent acquisition services to companies doing business throughout the Midwest.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts