Virtual Assistant at American Express Work At Home Remote

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About the Role

American Express is hiring Remote Virtual Assistants to provide high-quality administrative support to its business operations, card member services, and internal leadership teams — all from home. In this role, you will be the organizational engine behind busy Amex department leaders, ensuring that schedules, documentation, and communications run with precision and professionalism every single day.

This is a great opportunity for experienced virtual assistants and administrative professionals who want to work with one of the most prestigious financial services brands in the world without commuting to an office. Amex provides a collaborative virtual culture, strong benefits, and a real career development path for high-performing VAs who want to grow into operations and leadership roles.

What You Will Do

  • Manage complex executive calendars — schedule meetings, coordinate cross-departmental calls, and send agenda reminders
  • Draft, proofread, and route professional business correspondence — emails, memos, and internal communications
  • Process card member account correspondence and administrative documentation requests accurately and on schedule
  • Prepare reports, executive briefings, presentation slides, and operational status trackers for department leadership
  • Enter and update business records, vendor contacts, and project status data in Amex internal platforms
  • Assist with travel coordination, expense report compilation, and purchase order processing for team members

Requirements

  • High school diploma required — associate or bachelor degree in business administration is strongly preferred
  • One to two years of virtual assistant, executive assistant, or administrative coordinator experience
  • Advanced proficiency in Microsoft Office 365 — Outlook, Excel, PowerPoint, Word, and Teams
  • Excellent written English communication with strong attention to grammar, tone, and formatting
  • Highly organized, proactive, and able to manage multiple priorities simultaneously in a fast-paced remote environment
  • Discreet and professional when handling confidential business and financial information

Pay and Benefits

  • Pay: $17.00 to $22.00 per hour based on experience and qualifications
  • Full-time remote — Monday to Friday schedule with some flexibility for time zone coverage
  • American Express employee card with cardholder benefits and travel perks
  • Health, dental, and vision insurance with Amex employer contribution
  • 401(k) plan with employer match, paid time off, and US public holiday schedule
  • Career development resources and advancement path into senior executive assistant and operations roles
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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