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<p><span style="font-size: 18.6667px">About mpathic</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">mpathic is keeping humans safe in the AI era with experts and software that are rooted in psychology and powered by clinicians. We work with leading AI model builders, application layers and clinical researchers to understand and protect people, reducing the world’s biggest human risks.</span></p> <p><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">About the Role</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">mpathic is seeking a detail-oriented Technical Project Manager to support high-velocity AI safety, human data, and evaluation projects with leading AI companies. This role will help ensure that expert-led work is delivered on time, with strong quality controls, clear documentation, and consistent cross-functional communication.<br></span><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">You will support clinical experts, red teamers, annotators, and reviewers working on sensitive AI safety initiatives, including roleplay campaigns, model behavior evaluation, policy testing, rubric-based review, and human data workflows. You will help onboard and support experts, manage assignments and timelines, monitor throughput, coordinate QA processes, and surface risks early so projects stay on track. <br></span><br></p> <p><span style="font-family: arial, helvetica, sans-serif"><span style="font-size: 10pt">This role is ideal for someone who enjoys connecting people, processes, and technology in </span><span style="font-size: 10pt">a fast-moving AI safety environment. Strong candidates are proactive, reliable, highly </span><span style="font-size: 10pt">organized, and comfortable balancing autonomy with timely escalation. You do not need to </span><span style="font-size: 10pt">be a clinician or machine learning expert, but you should be comfortable working closely </span><span style="font-size: 10pt">with clinical, research, operations, product, and technical teams. </span><span style="font-size: 10pt">This job requires flexible hours to manage client project velocity. We highly value work/life </span><span style="font-size: 10pt">balance and encourage all team members to work reasonable hours, but want to be </span><span style="font-size: 10pt">up-front that the working hours can ebb and flow depending on active campaigns.<br></span></span><br></p> <p><span style="font-family: arial, helvetica, sans-serif"><span style="font-size: 10pt">You will support confidential initiatives involving AI safety protocols, mental health policy, </span><span style="font-size: 10pt">red teaming, and large language model evaluation. Work may include coordinating roleplay </span><span style="font-size: 10pt">design and review, supporting expert training, tracking project deliverables, helping </span><span style="font-size: 10pt">implement QA workflows, identifying operational gaps, and contributing to documentation, </span><span style="font-size: 10pt">rubrics, escalation processes, and final reporting. A strong commitment to safety, ethics, </span><span style="font-size: 10pt">confidentiality, and execution quality is essential. </span><span style="font-size: 10pt">This role sits on the Science team and partners closely with Human Data leadership, clinical</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">experts, red team leadership, product, engineering, research, and operations.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold"><br></span><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt"><span style="font-size: 14pt">What You’ll Accomplish</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold">In your first 90 days, you’ll…</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Build fluency in mpathic’s AI safety, human data, red teaming, annotation, QA, and evaluation workflows</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support day-to-day execution of one or more active client projects, with a focus on timelines, task tracking, expert coordination, and quality follow-through</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help maintain clear project trackers, assignment workflows, throughput targets, and delivery timelines</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Coordinate with clinical experts, red teamers, reviewers, and QA leads to ensure work is completed accurately and on schedule</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Identify blockers, quality issues, unclear instructions, or workflow gaps and escalate them to the Senior TPM or Human Data leadership</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support expert onboarding, training logistics, office hours, calibration sessions, and project documentation</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Review project outputs for completeness, consistency, and adherence to project instructions, while partnering with subject matter experts on clinical or policy-sensitive judgments</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Contribute to small but measurable improvements in workflow clarity, turnaround time, documentation, or QA consistency</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold">In your first year, you’ll…</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support human data and AI safety projects across domains, helping ensure consistent communication, tracking, and delivery standards</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help maintain scalable systems for data generation, red teaming, annotation, evaluation, QA, and reporting</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Partner with the Senior TPM, clinical leads, QA leads, and project owners to improve SOPs, rubrics, task instructions, calibration materials, and review workflows</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support capacity planning by tracking expert availability, assignment progress, throughput, and project risks</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help reduce friction and rework through clearer task design, stronger documentation, better handoffs, and more consistent project operations</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Contribute to project summaries, QA roll-ups, status updates, and internal reporting that make project progress and risks easy to understand</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help ensure project materials, decisions, and outputs are organized, version-controlled, and easy to audit</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Become a trusted execution partner to the Senior TPM, clinical experts, QA leads, product, and delivery teams</span></li> </ul> <p><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">You’ll Thrive in This Role if You…</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold">Have 3 Years of Experience with Any of the Following:</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Project management, operations, program coordination, or delivery operations</span></li> <li><span style="font-family: arial, helvetica, sans-serif"><span style="font-size: 10pt">Managing timelines, trackers, assignments, handoffs, and cross-functional </span><span style="font-size: 10pt">communication</span></span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Supporting expert, contractor, reviewer, annotator, or vendor-based workflows</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Coordinating human review, QA, annotation, trust and safety, research, or evaluation projects</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Working in fast-moving environments where priorities shift and clear communication matters</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold">And have experience or interest in:</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">AI safety, LLM evaluation, red teaming, human data operations, or trust and safety</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Supporting structured workflows that require clear instructions, quality controls, and documentation</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Working with clinical experts, researchers, policy teams, product teams, engineers, or QA reviewers</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Helping teams balance speed, quality, cost, and client expectations</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Reviewing sensitive or high-stakes content with professionalism and confidentiality</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Using project management and collaboration tools such as Asana, Airtable, Notion,</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Trello, Slack, Google Workspace, Microsoft 365, or similar tools</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold">You are especially strong at:</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Keeping complex work organized without needing every step spelled out</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Turning ambiguous project needs into clear trackers, timelines, tasks, and next steps</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Communicating clearly with both technical and non-technical stakeholders</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Noticing when instructions are unclear, quality is drifting, or blockers need escalation</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Staying calm, reliable, and detail-oriented in high-pressure delivery environments</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Following through consistently and making sure nothing falls through the cracks</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; font-weight: bold"><br></span><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">What You’ll Do</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support Human Data Project Execution</span> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">This role operates in a fast-moving environment with overlapping client projects and tight delivery timelines. The ideal candidate is organized, proactive, and comfortable supporting execution across multiple workstreams while maintaining quality and clear communication.</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support AI safety and human data projects across roleplay, red teaming, annotation, evaluation, QA, and reporting workflows</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Maintain project trackers, assignment boards, timelines, documentation, and status updates</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Coordinate task assignments, deadlines, expert availability, and handoffs across project contributors</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Monitor throughput and progress against delivery timelines</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Surface blockers, risks, ambiguity, and quality concerns early</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help ensure that project instructions, SOPs, and expectations are clear and up todate</span></li> </ul> </li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support Quality & Reliability</span> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help implement QA workflows, sampling plans, calibration processes, and review checklists</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Review project outputs for completeness, consistency, formatting, and adherence to instructions</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Partner with clinical, QA, policy, or research leads when outputs require specialized judgment</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Track recurring quality issues, reviewer questions, and workflow gaps</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help translate quality findings into clearer documentation, training examples, an process improvements</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support organized recordkeeping so project outputs are easy to review, audit, and report on</span></li> </ul> </li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Coordinate Cross-Functional Work</span> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Partner with the Senior TPM and peer Project TPMs on project execution, timelines, risks, and team coordination</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Work closely with clinical experts, red teamers, reviewers, annotators, QA leads, product, engineering, and delivery teams</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Help prepare project updates, QA summaries, client-facing inputs, and internal roll-ups</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Support handoffs between Human Data, Clinical AI, Product, Engineering, Research, and Customer Delivery</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Keep communication clear, timely, and appropriately detailed across fast-moving workstreams</span></li> </ul> </li> </ul> <p><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Cross-Functional Collaboration</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">You’ll be a member of the Human Data Science team and work closely with:</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Senior TPM/Human Data Operations Manager — project execution, prioritization, escalation, and delivery tracking</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Clinical & Behavioral Science Experts — roleplay quality, rubric grounding, safety considerations, and expert feedback</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">QA Leads and Reviewers — calibration, agreement checks, quality patterns, and review workflows</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Product and Engineering — tooling needs, workflow pain points, data handoffs, and platform improvements</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Customer Success — project updates, status summaries, timelines, and delivery readiness</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">We value calm execution, strong documentation, operational follow-through, and scalable systems that make high-quality work sustainable.</span></p> <p><br><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">Compensation & Benefits</span></p> <ul> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Competitive base salary</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Equity</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Company-funded health, dental, and vision insurance</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">401k with 4% company match</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Well-being programs</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Flexible paid time off</span></li> <li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Mission-driven work solving AI safety challenges</span></li> </ul> <p><br><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 14pt">To Apply</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Please submit your resume along with a brief cover letter describing your relevant experience, skills, and interest in project management, human data operations, behavioral health, and AI safety.</span></p> <p><br><br></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt">Applications must be submitted through mpathic’s official recruiting portal. Only applications submitted directly by the applicant through our portal will be considered</span></p>