Housekeeping Manager – Limited/Select Service Hotel

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About the position

We are seeking an experienced and detail-oriented Housekeeping Manager to oversee daily housekeeping operations at our select-service hotel in Dallas. The ideal candidate will have strong leadership skills, prior experience in limited or select-service hotel environments, and the ability to communicate effectively in both English and Spanish. This role requires hands-on supervision, staff coordination, and a commitment to maintaining high cleanliness and guest satisfaction standards.

Responsibilities

  • Manage and supervise all housekeeping staff, including room attendants, laundry personnel, and public area cleaners
  • Ensure guest rooms and public areas meet hotel cleanliness and presentation standards
  • Conduct daily inspections of guest rooms and common areas
  • Create and manage housekeeping schedules, including weekend and Sunday coverage
  • Train, mentor, and evaluate housekeeping staff performance
  • Maintain inventory of cleaning supplies, linens, and equipment, and coordinate timely reordering
  • Ensure compliance with safety, sanitation, and company policies
  • Collaborate with front desk and maintenance teams to ensure efficient room turnover and guest readiness
  • Address and resolve guest complaints related to cleanliness in a professional and timely manner

Requirements

  • At least 2 years of experience in a housekeeping supervisory or managerial role
  • Required experience in a select-service or limited-service hotel environment
  • Bilingual in English and Spanish (Spanish proficiency required to communicate with team members)
  • Ability and willingness to work Sundays and flexible schedules , including holidays when required
  • Strong leadership, organizational, and problem-solving skills
  • Ability to work in a fast-paced hospitality environment while maintaining attention to detail

Nice-to-haves

  • Experience with hotel property management systems and housekeeping tracking tools
  • Strong understanding of hotel cleanliness standards, safety procedures, and OSHA compliance
  • Proven ability to manage staff scheduling, labor costs, and productivity
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