Front Desk - $17 to $18 per HOUR

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Sethi Management is a dedicated hospitality company that prioritizes kindness, connection, and creating inclusive environments where everyone feels valued and supported. As a leader in the industry, Sethi Management fosters a culture based on genuine hospitality, open communication, and personal growth. The company holds itself to high standards and focuses on uplifting its employees throughout their careers. They are passionate about providing a workplace where employees are more than just team members; they are part of a meaningful mission to redefine hospitality and make every guest experience exceptional. The Front Desk/Guest Service position at Sethi Management offers an excellent opportunity for individuals who thrive in a friendly, professional environment and are committed to delivering outstanding customer service. This role is essential in maintaining a welcoming atmosphere for guests and ensuring all interactions reflect the company’s values and brand standards. Employees in this role will handle a variety of front desk operations, including checking in guests efficiently and courteously, managing room assignments, processing payments, and maintaining accurate records using front desk software. The position demands excellent communication skills, a professional demeanor, and the ability to handle multiple tasks while maintaining a calm and pleasant presence. Sethi Management also provides competitive pay with the potential for bonuses, comprehensive health insurance, paid sick and vacation time, and a generous 401k matching program. The company offers additional perks such as time and a half pay for working on holidays and a referral program to reward employees who bring talented individuals into the team. Flexible shift options enable employees to balance their work life effectively. This position is ideal for candidates who seek career growth in the hospitality industry and want to contribute to an environment where hospitality feels like home. Joining Sethi Management means becoming part of a community that cares deeply about employee development and guest satisfaction, driving a positive impact for both colleagues and guests alike.
  • High school diploma or equivalent
  • ability to work flexible shifts
  • excellent communication skills
  • basic computer skills
  • ability to maintain a balanced cash/billing drawer
  • knowledge of safety and emergency procedures
  • previous customer service experience preferred

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...