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<p>As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow—because at LivaNova, <b>we don’t just treat conditions — we aspire to alter the course of lives.</b></p><p><b>Job Summary</b></p><p>The purpose of this position is to ensure the highest possible satisfaction of users of LivaNova hardware (heart-lung machine Essenz and ATS) by providing rapid response to technical issues and delivering high-quality service.</p><div></div><p><b>Key Responsibilities</b></p><ul><li>1st level support for LivaNova Essenz HLM (heart-lung machine) and ATS (autotransfusion device)</li><li>1st level support for LivaNova data management</li><li>Database customization, network integration (HL7), and third-party device integration for LivaNova HLM</li><li>Timely preparation of service reports</li><li>Compliance with LivaNova guidelines</li><li>Independent planning and execution of incoming customer assignments</li></ul><div></div><p><b>Required Knowledge, Skills, and Abilities</b></p><ul><li>Completed technical education, e.g., in electrical engineering, mechanical engineering, or biomedical engineering</li><li>Fluent Polish and English, both written and spoken</li><li>Knowledge of hospital IT systems</li><li>Advanced knowledge of Windows and networking technologies</li><li>Ability to work independently</li><li>Customer-oriented approach</li><li>Commitment and flexibility</li><li>Valid driver’s license (Class B)</li><li><span>High willingness to travel (75%)</span></li></ul><h2><span style="color:#000000"><b><span style="font-size:14px">Welcome to impact. Welcome to innovation. Welcome to your new life.</span></b></span></h2>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...