DSW Store Associate Part-Time

Other Jobs To Apply

No other job posts for this day.

About the position

Responsibilities

  • Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
  • Share the benefits of the DSW Loyalty program and enroll new members.
  • Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
  • Maintain a neat, clean, and safe environment for our internal and external customers.
  • Clear trash from the aisles, cash wrap, and stockroom, return shoes back to their location according to DSW standards, clean the associate breakroom and public restrooms, vacuum, clean mirrors and front walkways along with any other housekeeping items deemed necessary.
  • Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.
  • Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.
  • Use company tools to search product availability to order for the customer.
  • Complete customer transactions while following DSW's policies and procedures.
  • Be responsible for accuracy in counting money and providing correct change.
  • Operate a calculator and enter data via the register keyboard.
  • Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
  • Follow all asset protection policies and procedures.
  • Actively participate in daily team meetings and ongoing training.
  • Be open to and responsive to coaching and feedback.
  • Demonstrate teamwork and support inclusivity.

Requirements

  • Must have the availability to meet the needs of the business.
  • Professional, friendly, and customer service focused.
  • Ability to move with tempo to meet time bound expectations.
  • Good verbal and written communication skills.
  • Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
  • Must have the ability to spend up to 100% of working time standing or walking around the store.
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
  • Stoop, kneel, crouch or crawl on a frequent basis.
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts