Automotive Technician-Mechanic / Quick Lube

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Technician-Mechanics perform Jiffy Lubes' Signature Service Oil Change, routine preventative maintenance, vehicle diagnostics, testing, and replacing worn and defective parts. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

However, if you're concerned that we only perform fluid and preventative maintenance, [well], we expanded our core business to include every major and minor repair service from tires to brakes to engine performance, suspension and electrical to name a few. And we're not only a one stop shop, but our technicians and master mechanics can compete with the many new car dealers, tire center and repair facilities.

Full-Time Perks

• Competitive Starting Rate of Pay + Bonus

• Medical, Dental, and Vision Insurance

• Paid PTO (personal time off) & Holidays

• Uniforms, Advancement, Company Discounts

• Flexible Work Schedule, a Great Team Environment, and more....

Core Qualities and Traits

• Setting goals and objectives to meet and exceed all expectations

• Continually learning and developing skills to meet all challenges

• Building strong relationships, providing world class customer service

• and rolling up your sleeves and leading by example to motivate and inspire

What's in your Future

Career: Many of our J-Team members have been with us for 5, 10, 15 and more years. We offer a unique set of jobs that include customer service, automotive service & repair, service advisor and key holder/management positions. This provides for a well-balanced foundation to meet our goals and challenges. Our members are the backbone of our success and have made tremendous contributions in terms of both productivity and leadership.

Training: Jiffy Lube offers a fantastic training program "Jiffy Lube University" a CBT (computer-based training) program designed to provide an investment in knowledge and skills to maintain the highest level of service. This is much like technical schools offer, but in addition to online training we also provide on-the-job training (hands-on) which provides for a more balanced skill set and "you'll earn while learn".

Opportunity: Jiffy Lube offers growth and career opportunities for our j-team members that seek promotions and career advancement. Many of members who started as Courtesy Tech's have advanced to Lube Techs, Service Advisors, and Managers. We promote from within and provide the necessary training for j-team members to meet their career goals and objectives.

Plus Technician Qualifications

Previous experience is essential and requires a minimum of 1-year working for a dealership, automotive shop, tire center or quick lube. However, we will consider a strong candidate with general service experience or Vo-Tech internship. A high school diploma or GED is required, and for those considering college you can earn credits through Jiffy Lube (Ace Credit) courses. Also, all J-Team members must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, as well as be able to speak effectively with our guests and other teammates.

Once you've become certified, we offer advancement opportunities to become a Service Advisor or Supervisor-Key Holder.

The ideal candidate will...

• Have problem-solving and critical thinking skills

• Be energetic, hardworking, and able to multi-task

• Show initiative, responsible, and must be reliable

• Have good interpersonal and communication skills

• Computer savvy to learn Jiffy Lubes' POS system

Physical Qualifications

Plus Technicians must expect to stand for long periods of time on hard surfaces, like concrete or metal, and expect to work in an environment in which you may frequently experience hot and cold temperatures, loud noises, and exhaust fumes.

Other physical qualifications...

• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment

• Must be able to lift and move work-related items up to 25 pounds

• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Requirements

• Plus Technicians are responsible for performing Jiffy Lubes Signature Oil Change, fluid maintenance, filters, wipers, belts, batteries, and inspect and repair brakes, tires, suspension, electrical, engine, and other repair services

• Have a positive attitude, strong work ethic, motivated, and a team player

• Must have a valid driver's license and authorized to work in the U.S.

• Complete all required training courses through Jiffy Lube University

• Perform clean up duties and ensure the service center is orderly and presentable
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...