Amazon Connect Developer Remote

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Paramount Software Solutions, Inc, is seeking the following. Apply via Dice today!<br><br><strong>Title: Amazon Connect Developer<br><br></strong><strong>Location: Remote for non-local, Hybrid for MO,TX,CA, NY<br><br></strong><strong>Duration: 12 Months<br><br></strong>Job Summary:<br><br><ul><li>We are seeking a skilled and motivated AWS Connect Engineer to join our cloud engineering team.</li><li>The ideal candidate will have hands-on experience designing and implementing scalable, secure, and high-performance solutions using Amazon Connect, Node.js, AWS Lambda, API Gateway, and event-driven architectures.</li><li>You will play a key role in building intelligent contact center solutions and integrating them with enterprise systems.<br><br></li></ul>Key Responsibilities:<br><br><ul><li>Design, develop, and maintain solutions using Amazon Connect for voice and chat-based customer interactions.</li><li>Build and deploy serverless applications using AWS Lambda, API Gateway, and Node.js.</li><li>Integrate Amazon Connect with backend systems and third-party APIs.</li><li>Implement event streaming and real-time data processing using Amazon Kinesis, Kafka, or EventBridge.</li><li>Develop and manage contact flows, Transfer Queues, Lex bots, and Lambda integrations within Amazon Connect.</li><li>Ensure solutions are secure, scalable, and compliant with industry standards.</li><li>Collaborate with cross-functional teams including DevOps, QA, and Product to deliver high-quality solutions.</li><li>Monitor and troubleshoot production issues, ensuring high availability and performance.<br><br></li></ul>Required Skills & Qualifications:<br><br><ul><li>5 8 years of experience in software engineering with a focus on cloud-native applications.</li><li>Strong hands-on experience with Amazon Connect, including contact flows, routing profiles, and integrations.</li><li>Proficiency in Node.js and experience building RESTful APIs.</li><li>Experience with AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, and IAM.</li><li>Familiarity with event-driven architectures and tools like Amazon EventBridge, Kinesis, or Kafka.</li><li>Understanding of CI/CD pipelines, infrastructure as code (e.g., CloudFormation, Terraform), and DevOps practices.</li><li>Excellent problem-solving skills and ability to work in a fast-paced, agile environment.<br><br></li></ul>Preferred Qualifications:<br><br><ul><li>AWS Certification (e.g., AWS Certified Developer Associate, AWS Certified Solutions Architect).</li><li>Experience with Amazon Lex, Polly, or other AI/ML services in the AWS ecosystem.</li><li>Background in contact center technologies or customer experience platforms.</li><li>Knowledge of security best practices and compliance frameworks (e.g., HIPAA, PCI).</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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